Citizens/Clients Charter
| S.No. | Service(s)/Transaction(s) | Success indicators(s) | Service standards (working days) |
|---|---|---|---|
| 1. | Licensing of Technology, Contract Research, Consultancy | Time lines followed after receiving fee; Reporting to party as per the MoU/Contract signed between both | 30 |
| 2. | Preparation of Detailed Project Report (DPR), Training and Demonstration | Timely supply of DPR after receiving of fee on mutually agreed time and duration | 90 |
| Time lines followed and feedback reports after receiving fee and menimum goods for training and demostration | 30 | ||
| 3. | Technological information on Agro-processing and value addition | Timely supply of information through e-mail/phone etc. | 15 |
| For detailed information regarding process, Document(s) required please vist ICAR-Central Institute of Post-Harvest Engineering and Technology, Ministry of Agriculture and Farmers Welfare, Government of India: https://ciphet.in | |||
Grievance Redress Mechanism
| Public Grievance Officer | Helpline Number | Mobile Number | |
|---|---|---|---|
| Mr. Raj Kumar (Senior Administrative Officer) | +91-161-2313163 | +91-7589304624 | saociphet[at]yahoo[dot]com |
| Office Adress: ICAR-Central Institute of Post-Harvest Engineering and Technology, Ministry of Agriculture and Farmers Welfare, Government of India, PO: PAU, Ludhiana – 141004 (Punjab) Note: In case of inconvenience, Director, ICAR-Central Institute of Post-Harvest Engineering and Technology, Ministry of Agriculture and Farmers Welfare, Government of India may be contacted over telephone or e-mail (+91-161-2313103, ciphet[dot]director[at]gmail[dot]com) |
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Citizens’/Clients’ Charter – (Language – English)
Citizens’/Clients’ Charter for Food Testing Laboratory, ICAR-Central Institute of Post-Harvest Engineering and Technology, Ministry of Agriculture and Farmers Welfare, Government of India, Ludhiana – (Language – English)
Citizen Charter for Post-Harvest Machinery and Equipment Testing Centre, ICAR-Central Institute of Post-Harvest Engineering and Technology, Ministry of Agriculture and Farmers Welfare, Government of India, Ludhiana – (Language – English & Hindi)
